Shipping & Returns

Shipping information

  • Processing time
    We usually ship our products within 2 business days. If this differs, it will be stated on the product page. 

  • Shipping time within the Netherlands
    Within the Netherlands our packages are shipped via PostNL, which usually delivers within 1–2 business days. 

  • Delivery time Belgium
    To Belgium our packages are sent via PostNL, which usually delivers within 2–4 business days.

  • Shipping costs
    The shipping costs are variable and are automatically calculated at checkout. The amount depends on the weight and the destination country of the order.

  • Shipping method

    • PostNL (Netherlands)

    • PostNL International (abroad)

  • Track & trace information
    If you choose shipping with track & trace, you will receive the code by email as soon as your order has been shipped.

  • Delivery time deviations
    We strive to deliver all orders within the specified timeframe. In exceptional cases, delivery times may vary; in that case, we will notify you by email. During holidays and other busy periods, shipping services may experience longer delivery times.

  • Not at home or failed delivery
    Many of our packages fit through the mailbox, so you don't need to be home to receive them.
    If a package does not fit through the mailbox and you are not at home, it will be delivered to your neighbours or taken to the nearest parcel point.

🔄Return policy

Not completely satisfied? No problem, returns are possible under the following conditions.

Return conditions

  • You can return your order within 14 days of receipt. retourneren.

  • The product needs to be:

    • unused.

    • in original condition.

    • Earrings may only be returned in their original sealed packaging, for hygiene reasons.

How do I return my order?

1. Send an email to irene@sweetlittleliving.nl with your order number and that it concerns a return.
2. You will receive return instructions from us.
3. After receiving the product, we will refund the purchase amount.

Return costs

  • Return shipping costs are the responsibility of the customer.

  • In the event of an error or damage on our part, we will of course contact you for a suitable solution.

Exceptions

Custom made or personalized products cannot be returned,
unless there is a defect or error.

Do you still have questions about shipping or returns?
Please feel free to contact us!